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  • Best support Small Business Winter 2024
  • High performer Winter 2024
  • High performer Winter 2024 Small Business

Rated 4.8/5 on G2

Got questions? We have answers

FAQ

Subscriptions & Payments

Is VAT included in the price?

Prices do not include VAT, which will depend on the user’s billing country. On the purchase page, the final price will be seen before payment is made.

What is the benefit of the annual plan?

By choosing the annual plan you can save up to 30% and you will be billed just once.

What forms of payment do you accept?

We accept Mastercard and Visa credit and debit cards, and Amex. In USD also Discover. In Euros also SEPA and Paypal.

How long can I use the Free plan?

Our Free version allows you to try Xara Cloud and create your first documents. It is not time limited, but there is a limit of 5 document downloads.

Can I collaborate once my trial is over?

Yes, you can still share documents on the Free plan, comment, and work together with your colleagues. Each collaborator will be limited to the editing rights of their account.

How secure is Xara Cloud?

Making sure your documents are safe is very important for us. We have safety mechanisms to secure all of your data and we apply physical, procedural and technical mechanisms that allow your documents to be protected at all times. Also, keep in mind that your documents are stored in your own cloud drives, not by us.

Do you offer some special plan for education?

Yes, we offer discounts for students and teachers. Please contact us for enquiries.

Do you offer some special plan for non-profit?

Yes, we offer discounts for non-profits. Please contact us for enquiries

What is the difference between commercial print quality and web and email quality?

The commercial printing quality option creates documents at 300 dpi (dots per inch) with optional crop marks and bleed, while the email and web download quality option creates documents at 96 dpi.

What is the benefit of Scale over other plans?

The Scale plan is designed to enhance your brand’s content creation and management. It enables scaling with automations, ensures content accuracy through element locking and controls, facilitates collaboration and distribution among teams, and allows for measurement of document performance.

AI Usage

Is there a free trial of Xara AI

Members in the Scale free trial, Free and Essential plans receive a set of free credits to try out. They can use AI-powered features until these free credits run out. Any content they create during this trial will remain available after the trial ends.

How much usage of AI is included in the add-on?

The AI add-on offers unlimited usage for $8/month. To maintain optimal performance for all users, access may be moderated for exceptionally high usage.

What’s the difference between Xara AI and other tools?

Unlike other tools, Xara AI integrates advanced AI capabilities with a focus on accelerating the process of consistently creating and delivering content that looks and sounds good. Beyond automating text and copywriting tasks, it brands your content, checks text and image quality, and pulls listings from your website or MLS, transforming them into polished marketing documents.