Xara is a fast-growing, international company with core offices in the heart of Berlin and Hemel Hempstead UK. Our team at Xara has years of experience with building innovative, award winning products for the creative software market. Creative software, that encompasses document and content creation of all kinds, is the most used, the most important class of productivity software. Now we are embarking on our next challenge of shaping the future of business web apps.

Backend Lead Developer (m/f/d)

We’re building something very special and for this we need very special developers who like a challenge. See www.xara.com for details.

For our product, we are looking for a Technical Lead developer, responsible for overseeing and contributing with the development of our cluster of Node.js / Nest.js micro-services.

We are looking for a competent candidate, that has experience in leading small teams and has very good communication skills, since we are a remote-first company.Competitive salary, largely dependent on experience

If you have the right skills and the determination to succeed, this is your opportunity to work on a product that will be used by millions of people, and to contribute to the most amazing web-based creative tool being developed today.

Location

Xara is a remote first company with meeting point offices in Berlin and Hemel Hempstead, UK. You must be within +/- 3 hours of UK time, and there will be occasional visits for face to face meetings with the rest of the team, many of whom are also remote workers.Please do not apply if you are outside these time zones.

Our German office is in a spacious modern building in Berlin, the tech start-up hub of Germany.TheUK office is at Gaddesden Place, Hemel Hempstead, (25 miles north of London), a country mansion (see Gaddesden Place), with snooker table and swimming pool.

Skills & Requirements

Candidates must possess the following experience and attributes:

  • An IT or Science Degree, or equivalent
  • Team leadership
  • Solid commercial experience (3 years +) with the following stack:
    • Linux
    • JavaScript
    • TypeScript
    • Node.js
    • Nest.js
    • NOSQL (Redis and MongoDB are required)
    • Docker
    • Skaffold
    • TDD
    • DDD
    • GIT
  • A solid understanding of cloud deployment strategies and scalable architectures
  • A desire to work on world-leading web software products
  • Highly motivated, with a positive attitude to work and the ability to learn quickly
  • Good trouble-shooting skills with the perseverance to solve problems
  • Able to work productively, both autonomously and as part of a dynamic team

Desirable experience and attributes:

  • Commercial experience with high-volume scalable architectures
  • Good knowledge of the most common web servers / load balancers (Apache, Nginx, HAProxy)
  • Experience with ELK
  • Experience with AWS
  • Experience with Kubernetes- An interest in online security

B2B Growth Marketing Specialist (m/f/d)

We are searching for an experienced B2B Growth Marketer to join our growing business building a range of innovative software products. You will be responsible for developing demand generation campaigns/programs to increase B2B sales volume.

The role will work closely with the rest of the sales, marketing, and product teams as Xara is aggressively expanding our products and customer base. Xara has always been a remote first company with meeting point offices in Berlin and Hemel Hempstead UK. We offer a market competitive salary based on experience + stock option opportunities.

Location

You can work…

  • In Germany: Our German office is in a spacious modern building in Berlin.
  • In the UK: The UK office is at Gaddesden Place, Hemel Hempstead, (25 miles north of London), a country mansion with snooker table and swimming pool.
  • Remotely: Xara has always been a remote-first company. There will be occasional visits for face to face meetings with the rest of the team.

Key Responsibilities

  • Develop demand generation campaigns/programs focused on driving B2B pipelines to accelerate the customer journey and increase sales volume
  • Collaborate across the marketing team to develop and execute integrated demand generation campaigns including email marketing, social media, webinars, events, direct mail, inside sales, and content marketing to drive qualified pipeline and accelerate buyer’s journey
  • Own the process of creating, testing, and deploying emails through the marketing automation system for both marketing and client communications
  • Build key campaign assets and content, including, but not limited to, landing pages and microsites, email communications, social content, informational whitepapers/one pagers
  • Test, measure, and optimize campaigns through various techniques including A/B testing, personalization, creative, timing, and targeting
  • Track and analyze campaign results, measure program success, and report metrics to illustrate campaign performance (ROI). Recommend improvements based on results.

Essential Requirements

  • 2+ years experience performing top of funnel marketing strategies (bringing B2B qualified traffic to web properties)
  • Part of a demand generation team that supported B2B sales
  • Experience with Marketing automation platforms like HubSpot, SendInBlue, and Google Analytics & AdWords
  • A clear comprehension of SaaS KPIs and metrics
  • Planned multi-channel campaigns for either current customers or prospects
  • Excited by working in an ever-evolving and fluid solution focused environment
  • Excellent written and verbal communication skills in English

For You

Xara creates some of the coolest graphics and creative applications around. We are an engineering-focussed company with some of the most talented developers in the industry, creating world-leading products. This is your opportunity to work on a product that will be used by millions of people, and to contribute to the most amazing, the most slick web-based creative tool being developed today.

  • Get a competitive salary, largely dependent on experience
  • Work with amazing people that come from all over the world.
  • Great opportunity to build the European presence of a fast-paced global growth startup from scratch.
  • Flat hierarchies with the ability to make a difference.

Do you want to join us? Please get in touch with us and send us your online application to our HR Management ([email protected]).

Customer Success Specialist (m/f/d)

We are searching for a team member that is passionate about Customer Success who welcomes the challenge of meeting the needs of a growing business. To succeed in this role, the person loves to will roll up their sleeves and lead from inside the trenches. As a key member of the team, you will help craft the company’s customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about identifying problems, finding solutions, and improving relationships.

Xara has always been a remote first company with meeting point offices in Berlin and Hemel Hempstead UK. The majority of customers are located in the USA We offer a market competitive salary based on experience + stock option opportunities.

Location

You can work…

  • In Germany: Our German office is in a spacious modern building in Berlin.
  • In the UK: The UK office is at Gaddesden Place, Hemel Hempstead, (25 miles north of London), a country mansion with snooker table and swimming pool.
  • Remotely: Xara has always been a remote-first company. There will be occasional visits for face to face meetings with the rest of the team.

Key Responsibilities

  • Own the user relationship, which includes managing on-boarding, increasing adoption, ensuring retention, and high levels of customer satisfaction
  • Establish trusted relationships to help drive continued value of our products and services
  • Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of other teams
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
  • Maintain existing customer success metrics and data
  • Monitor and identify usage trends to uncover risks and support greater adoption rates
  • Track customer success KPI’s and recommend actions for process, efficiency and quality improvements

Essential Requirements

  • 2+ years experience in Customer Success
  • Experience owning retention, churn rate, and organic upsells
  • Ability to identify key champions and potential areas of expansion
  • Self-learner and self-starter, able to become a product expert and customer advocate
  • Strong organizational skills, high degree of accuracy, and detail oriented
  • Experience with Intercom, SalesForce, and/or other CRM applications
  • Demonstrated ability to communicate both technical and business concepts
  • Ability to ask for help and leverage the available resources – we are a team
  • Excited by working in an ever-evolving and fluid environment
  • Excellent verbal and written skills in English (most customers are located in the USA)

Bonus Points

  • Passion for the design / creative industry

For You

Xara creates some of the coolest graphics and creative applications around. We are an engineering-focussed company with some of the most talented developers in the industry, creating world-leading products. This is your opportunity to work on a product that will be used by millions of people, and to contribute to the most amazing, the most slick web-based creative tool being developed today.

  • Get a competitive salary, largely dependent on experience
  • Work with amazing people that come from all over the world.
  • Great opportunity to build the European presence of a fast-paced global growth startup from scratch.
  • Flat hierarchies with the ability to make a difference.

Do you want to join us? Please get in touch with us and send us your online application to our HR Management ([email protected]).

Applying

If you’re interested in joining the Xara team, please complete the form.