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XARA has created this privacy statement in order to demonstrate the company's firm commitment to privacy. The following discloses the information gathering and dissemination practices for the Xara web site www.xara.com and the Xara Online purchase site secure.xaraonline.com.


Xara Group Ltd is 100% owned by Magix AG and references to Xara in this document should be taken to mean both Xara and Magix.


Information collected by order forms, registration forms, download forms, opt-in mailing list and surveys

The site's order and registration forms require users to provide contact information (their name, postal and e-mail address) and orders forms require financial information (credit card number.) Contact information from the order form is used to send orders and for that purpose only information will be shared with the companies responsible for delivering the order (couriers etc). Contact information from the order and registration forms will also be used to send information about the status of the order or registration to our customers or to get in touch with the customer when necessary in relation to the order or registration. The customer's contact information is also used to to send information about Xara products and the company to our customers. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services and for that purpose only is passed on to the card processing companies but is otherwise never passed to any third parties and is not stored by Xara. 


The site's mailing list sign-up forms offer site visitors the option to subscribe to our email newslists. Contact information from this form is used to send information about Xara products and the company to our customers. Users may opt-out of receiving future mailings at the time; see the choice/opt-out section below. None of the information collected for Xara's opt in mailing lists is passed to third parties.

The site's download forms require users to give us contact information (their name and e-mail address). Contact information from this form is used to send information about Xara products and the company to our customers. Users may opt-out of receiving future mailings at the time of downloading or subsequently; see the choice/opt-out section below. None of the information collected on Xara's download forms is passed to third parties.

Occasionally we run online surveys which may ask visitors for contact information (like their e-mail address) and demographic information (like their zip code, age, or income level) and questions about their use of Xara's products and web site. The customer's contact information may be used to contact the visitor when necessary but is not used for mailings. This demographic, product and web site information is used to help improve Xara's products, customer service and web site. None of the information collected on our survey form is passed to third parties.


Information collected by cookies

Our own cookies

 We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering if you have accepted our terms and conditions

The site also uses cookies as part of the Xara Referrer Scheme. Referrer cookies last for 30 days and simply identify an anonymous user as having come from a specific referring site which is a member of the affiliate program. This means that Xara can pay commission to its affiliates if users subsequently return to the site and purchase one of Xara's products.

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

 Our site, like most websites, includes functionality provided by third parties. For example, so you can easily like or share our content on the likes of Facebook and Twitter we have included sharing buttons. The following services use cookies:

 Disabling these cookies will likely break the functions offered by these third parties

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called "analytics" programs also tell us on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Disabling and Removing Cookies

 You can choose to delete our, or any website’s, cookies from your web browser at anytime (for help on how to do this, go to http://www.aboutcookies.org). You can also set your web browser to not accept any cookies if you wish. You will still be able to view our web site, but you will not be able to purchase products, log in to your account, or benefit from personalised features.

 

Contact with Xara Servers

Some Xara products make contact with Xara servers in order to check whether updates are available for the program or resources. This might be instigated either manually or automatically. Version number and language information may be sent with the query so that the appropriate update information is returned to the customer. The information collected in this way is not used for any other purpose.

Law Enforcement

Within the frame of applicable law Xara will surrender information to law enforcement agencies and courts at their request for the purpose of criminal prosecution. 

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under Xara's control. All Xara transactions are protected by SSL (Secure Socket Layer) encryption. All pages that contain customer information are password protected. Some customer information can be viewed online if a correct user name and password is entered but financial information is not stored by Xara and therefore cannot be viewed online under any circumstances. Password hints and customer information can only be sent to the e-mail address registered for the user, and this cannot be changed unless the user logs in. Financial information will never be sent under any circumstances.

Xara's online store policies, procedures and technical systems are compliant with the PCI DSS.

Note:

This site does contain links to other sites. Xara is not responsible for the privacy practices or the content of web sits which may be linked from this site.

Opting out of mailing lists

This site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site also gives users the following options for removing information from our database if they no longer wish to receive information from Xara:

  • Send e-mail
  • Post mail to: Xara Group Ltd, Gaddesden Place, Hemel Hempstead, Herts, HP2 6EX, UK
  • Call the following telephone number: int + 44 1442 350000

Corrections & update

This site gives users the following options for changing and modifying information previously provided:

  • Change your details directly in your Xara Account at http://www.xara.com/servicecenter/
  • Send e-mail
  • Post mail to: Xara Group Ltd, Gaddesden Place, Hemel Hempstead, Herts, HP2 6EX, UK
  • Call the following telephone number: int + 44 1442 350000


Contacting the website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:


    Kate Moir,
    Xara Group Ltd,
    Gaddesden Place,
    Hemel Hempstead,
    Herts, HP2 6EX,
    UK


Or click here to contact us.