Make sure you enter the same email address and password that you used to buy your original product and you will only be charged the upgrade price (plus shipping where applicable). You can request a password reminder hint if required. If you don't get the discount you expect, then this FAQ might help you.
Your purchase confirmation will include a serial number so you can unlock the trial download immediately.
We will also send the back-up DVD (which includes the PDF manual) and
printed quick reference card. There is no download-only version. Note: V10 has just been launched, the box & manuals are expecting in
stock at the end of August, we will despatch all crossgrade orders as soon as they
Period of Grace: If you ordered v9 on or after 20th June 2014 you are entitled to a free upgrade, contact sales, do not order on this page.
* Fotolia Offer: You will be able to
download 5 free photos when you set up a Fotolia account and enter the
coupon code in our confirmation email. If you already have a Fotolia account
you will instead be given credits at your next Fotolia purchase worth
30% of the purchase value.
Intro Upgrade Offer: The intro offers on
upgrades from Pro X9 and crossgrades from Photo & Graphic Designer,
Web Designer Premium and Page & Layout Designer have been extended
to 7th September 2014. Offer prices are as shown in the table opposite
(regular upgrade price £119, regular crossgrade price £159).
If you purchased offline or through a reseller, you need to
register your copy before upgrading (the register option is in the Help